Terms & Conditions
Last Updated: January 2025
Introduction
These Terms and Conditions govern your use of Provenance Hall's website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Definitions
- "Service" refers to viewing arrangements, exhibition consultations, and acquisition research provided by Provenance Hall
- "User" means any person accessing our website or using our services
- "Content" includes all text, images, and materials on our website
- "We/Us/Our" refers to Provenance Hall
2. Use of Services
- Services are provided for professional and personal use in relation to antiques and collectibles
- Users must be at least 18 years old
- Accurate and complete information must be provided
- Users are responsible for maintaining confidentiality of any account information
3. Service Terms
For our exhibition and viewing services:
- Viewing sessions require advance booking and are subject to availability
- Payment terms as specified in service agreements
- Cancellation requires 48-hour notice
- Proper handling protocols must be followed during viewings
4. Prohibited Activities
Users may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Damage or mishandle objects during viewings
5. Intellectual Property
All content on this website remains the property of Provenance Hall:
- Limited license granted for personal, non-commercial use
- No reproduction without written permission
- Trademark and copyright notices must be preserved
6. Disclaimers and Limitations
- Services provided "as is" without warranties
- No guarantee of specific results or outcomes
- Advisory services do not constitute professional authentication
- Limitation of liability to service fees paid
- No liability for indirect or consequential damages
7. Dispute Resolution
- Initial attempt at informal resolution (30 days)
- Mediation as second step if needed
- Jurisdiction: Singapore
- Applicable law: Singapore law
8. Termination
Either party may terminate service agreements:
- With appropriate notice as specified in service agreement
- Immediately for material breach
- Upon completion of services
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms.
Contact Information
For questions about these Terms:
Email: [email protected]
Phone: +65 6234 8175
Address: 61 Stamford Road, Stamford Court, Singapore 178892